Terms of service
Terms of Service – Bawli
Last Updated: May 7, 2026
Welcome to Bawli. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
The Services are operated by Bawli, a women’s ethnic wear brand based in Jaipur, India.
If you do not agree to these Terms, please do not use our Services.
1. Eligibility
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You may not use our products or Services for any illegal or unauthorized purpose.
2. Products and Services
We strive to display product colors, designs, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details without prior notice.
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, unauthorized resale, or misuse.
3. Pricing and Payments
All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices, discounts, and offers may change without notice.
Payments must be completed through the approved payment methods available at checkout. By submitting payment information, you authorize us and our payment service providers to process your payment.
In case of payment failure or suspected fraudulent activity, we reserve the right to cancel the order.
4. Shipping and Delivery
We aim to process and ship orders within the timelines displayed on our website. Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
Bawli is not responsible for delays caused by shipping carriers or events beyond our control.
Risk of loss and ownership of products pass to you upon delivery.
5. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our Return Policy available on the website.
Products must generally be returned unused, unwashed, and in original condition with tags intact.
Refund timelines may vary depending on the payment method and banking processes.
We reserve the right to reject return or exchange requests that do not comply with our policy.
6. Account Information
You may choose to create an account on our website. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to provide accurate and complete information and to update your information when necessary.
We are not liable for unauthorized access caused by your failure to protect your account credentials.
7. Intellectual Property
All content on the Services, including logos, graphics, product images, designs, text, videos, and website content, is the property of Bawli or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission from Bawli.
8. User Conduct
You agree not to:
- Use the Services for unlawful purposes.
- Violate any applicable laws or regulations.
- Attempt to interfere with the website’s functionality or security.
- Upload malicious code, spam, or harmful content.
- Misuse reviews, comments, or communication systems.
We reserve the right to suspend or terminate access to users who violate these Terms.
9. Third-Party Services
Our website may contain links or integrations with third-party services, including payment gateways and social media platforms.
We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and policies.
10. Disclaimer of Warranties
The Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, error-free, or secure operation of the Services.
To the fullest extent permitted by law, Bawli disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Bawli and its affiliates, directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.
Our total liability for any claim relating to the Services shall not exceed the amount paid by you for the relevant order.
12. Indemnification
You agree to indemnify and hold harmless Bawli and its affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.
13. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising out of or related to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.
15. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with the revised effective date.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
16. Contact Information
For any questions regarding these Terms, please contact us:
Bawli
Email: support@bawli.co.in
Address:
F834, F835, 3rd Phase
Sitapura Industrial Area
Sitapura, Jaipur – 302033
Rajasthan, India
