Privacy policy

Privacy Policy – Bawli

Last Updated: May 7, 2026

Bawli operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Bawli is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, along with your purchase history.
  • Communications with us including information you share when contacting customer support or communicating with us.
  • Device information including information about your device, browser, network connection, IP address, and other identifiers.
  • Usage information including information regarding your interaction with the Services, including browsing behavior and navigation activity.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.
  • Automatically through the Services, including through cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From business partners, advertising partners, or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or use the Services, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to process orders, manage payments, arrange shipping, facilitate returns or exchanges, maintain your account, remember your preferences, and improve your shopping experience.

Marketing and Advertising

We may use your information to send promotional emails, SMS messages, and advertisements regarding our products, offers, and updates. We may also show you advertisements on third-party platforms based on your activity on our website.

Security and Fraud Prevention

We use personal information to verify accounts, detect fraud, maintain security, and protect our Services and users.

Communicating with You

We use your information to provide customer support, respond to inquiries, and communicate important updates regarding your orders or account.

Legal Reasons

We may use your information to comply with legal obligations, respond to lawful requests, enforce our policies, or protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information in the following situations:

  • With Shopify, payment processors, shipping partners, analytics providers, and other service providers who help operate our business.
  • With advertising and marketing partners to provide promotional services and targeted advertisements.
  • When you direct us to share information with third parties, such as delivery partners or social media integrations.
  • Within our business group or affiliates.
  • In connection with a merger, acquisition, restructuring, or legal process.
  • To comply with applicable laws and legal obligations.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information submitted through our store may be shared with Shopify and third parties located in other countries in order to support store operations, payments, analytics, and related services.

To learn more about how Shopify processes personal information, please visit the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no system can guarantee complete security.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access your personal information.
  • Right to request deletion of your personal information.
  • Right to correct inaccurate information.
  • Right to data portability.
  • Right to opt out of marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in such emails.

To exercise your rights, please contact us using the details below.

Complaints

If you have complaints regarding how we process your personal information, please contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed outside your country of residence.

Where required by law, we rely on appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Bawli
Email: support@bawli.co.in

Address:
F834, F835, 3rd Phase
Sitapura Industrial Area
Sitapura, Jaipur – 302033
Rajasthan, India